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Sending a digital case

(Please note: If you have not yet opened an account with us click here to do so prior to sending your first case)

Add us as a CEREC Partner Lab

  1. Access the link https://customer.connectcasecenter.com/ and login with your Connect login credentials.​

  2. On the left hand side you will see the tab "Partner" and underneath access "My Favorite Contractor"

  3. Select the dropdown "Search Recipient

  4. Select "Search Direct"

  5. Type "PFD Digital Lab" in the "Name of Recipient" field and select "Start Search".

  6. Click the plus (+) sign and then select "Confirm".

CEREC-Logo.png

Add us as an iTero Partner Lab

  1. Call iTero customer support at (800) 577-8767.

  2. Select option 1 when prompted.

  3. Request that PFD Digital Lab (29647) is added to your scanner.

  4. After PFD Digital Lab has been added, restart your scanner.

  5. After connecting to us as a lab, select PFD Digital Lab on your scanner to send files.

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Add us as a 3Shape Partner Lab

  1. Visit https://portal.3shapecommunicate.com/login and enter your Username and Password.

  2. Click on “Connections”, then “Add Connection”.

  3. Enter: info@pfddigital.com

  4. We will approve your connection and begin to process your case.

3shape logo.png

Add us as a Medit Link Partner Lab

  1. Log in to your Medit Link account.
    Select “All Organizations from the sidebar.
    Search for “PFD Digital Lab” and click ‘Request Contract’

medit link logo.png

Add us as a Planmeca Partner Lab

  1. Open your Planmeca Romexis software

  2. Select a case and click “cloud export”

  3. Select PFD Digital Lab by entering this email address: info@pfddigital.com

  4. Include all necessary attachments

  5. Click send

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